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Euro Tunnel Advice


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#1 Crazyfrog (Fab)

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Posted 29 March 2017 - 10:14 AM

have travelled Monday morning on euro tunnel and didn't realised how close the guy behind me was ,when i filled the car in calais i discover that and look like to me scratches from the number plate ,i have email customers relation on Monday but no reply yet and wondering if they could accept liability.....any advice 

the car was spotless on my way to live and havent stop anywhere a part from euro tunnel ......

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#2 CocoPops

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Posted 29 March 2017 - 10:19 AM

Really difficult one to prove TBH Fab :(

#3 Crazyfrog (Fab)

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Posted 29 March 2017 - 10:23 AM

Really difficult one to prove TBH Fab :(

i know plus i was just park before the camera (front)   this is pissing me off and specially i was in a super mood when i came back because i was park close again so i move the car forward ....lol

plus only one toilets in service and no paper to dry your hand  :glare:

oh well time to take the ferry ,i am getting use to it by now  :D



#4 Crazyfrog (Fab)

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Posted 29 March 2017 - 10:29 AM

reply from eurotunnel    ........to follow :ffs:   

 

 

Dear Mr Deroubaix Due to the nature of your email we have forwarded it to our Customer Relations Department

 



#5 ChrisS1

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Posted 29 March 2017 - 10:40 AM

Agree with Lee, wouldn't hold out for anything as its so hard to prove :(



#6 Crazyfrog (Fab)

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Posted 29 March 2017 - 10:45 AM

Agree with Lee, wouldn't hold out for anything as its so hard to prove :(

fair point but i do know my car after 15 years and will demonstrate to them this is a scratch when the car was travelling ..



#7 ditonics

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Posted 29 March 2017 - 11:27 AM

Good luck.

I have to say you are far more likely to get damaged on the ferry though.






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