Henderson Taylor
#1
Posted 11 June 2017 - 06:17 PM
#2
Posted 11 June 2017 - 06:22 PM
I think you are right yes, not great is it.
I have just taken a policy out with HT and was a little bit surprised at the lack of an insurance certificate & tc's you are sent. I told Matt about all my modifications over the phone but have nothing in writing from them for proof. If I needed to claim I wouldn't have a leg to stand on if they said I had undeclared mods and wouldn't pay out.
#3
Posted 11 June 2017 - 06:33 PM
#4
Posted 11 June 2017 - 06:37 PM
#5
Posted 11 June 2017 - 06:38 PM
#6
Posted 11 June 2017 - 06:39 PM
Edited by pete-r, 11 June 2017 - 06:40 PM.
#7
Posted 11 June 2017 - 06:40 PM
#8
Posted 11 June 2017 - 06:43 PM
Cheers Foxy, will be getting mine confirmed in writing. Too risky not to.
#9
Posted 11 June 2017 - 07:51 PM
#10
Posted 11 June 2017 - 08:47 PM
You're right, strictly speaking it's not of Matt's doing and I'm sure he doesn't want to be in this position. However, nobody forced him to say it's 6 track days and £25 for extras... ...and If I'd have needed to claim after Anglesey we'd be having some very awkward conversations. I've discussed this extensively with Matt by email and they're (ERS and HT) not budging. I'm a man of principles and this is a poor show IMO.As for the extra cost in track day, I'd say that's out of Matt's hands and not something he wanted either. Give him a call and see what's what.
#11
Posted 11 June 2017 - 09:35 PM
#12
Posted 12 June 2017 - 07:26 AM
I've also found Hendersons a bit woolly too, and make a point of confirming everything important by email rather than phone.
#13
Posted 01 July 2017 - 05:54 PM
Never understood this lack of written confirmation of terms and conditions - always felt a little uncomfortable with it. I cannot remember what my trackday cover situation was as I just did a renewal so assumed it was the same as last time - which I thought was unlimited UK and 5 Euro ones.
Anyway - not going to use my entitlement this year as I will be canceling the insurance in just over a month.
oh...just checked my emails and noticed this:
Your policy comes with 5 UK and EU trackday insurance.
Edited by P11 COV, 01 July 2017 - 05:56 PM.
#14
Posted 01 July 2017 - 07:28 PM
Moral of the story is ... get it in writing
#15
Posted 01 July 2017 - 08:26 PM
Doesn't make any difference. Unfortunately.Moral of the story is ... get it in writing
#16
Posted 05 July 2017 - 09:52 AM
#17
Posted 05 July 2017 - 11:30 AM
I've just got a copy of my policy , I noticed that under endorsement G31 , trackday cover the list of circuits seems a bit odd, it also lists some TDO's, but not LoT
#18
Posted 05 July 2017 - 04:05 PM
I have a very comprehensive e mail to HT with a confirmation mail in return. It's in writing that way, they can't go back on it (I hope). I was told 6 track days in January this year, didn't ask about extra.
I have it in writing too...didn't make any difference. They have gone back on it.
#19
Posted 05 July 2017 - 04:10 PM
I've just got a copy of my policy , I noticed that under endorsement G31 , trackday cover the list of circuits seems a bit odd, it also lists some TDO's, but not LoT
LoT included by the ATDO
#20
Posted 06 July 2017 - 04:04 PM
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