Dealers - Any Good?
Posted 29 October 2007 - 02:00 PM
Posted 08 May 2008 - 08:01 AM
Posted 08 May 2008 - 05:46 PM
Posted 13 May 2008 - 10:18 PM
Posted 14 May 2008 - 07:50 AM
Moorland Vauxhall in Blackpool again, more useless
Rear light cluster steaming up, so i ring and tell them, they say we need to see it before ok'ing a warranty claim. Fine i say, take it to them, its quite a drive from mine to them, about 35-40 mins on the motorway. So i get there and they tell me its not covered under warranty because its a trim part.
Mow im not arsed there not going to change it under warranty, the thing that really fcuked me off was they made me drive all the way over there to tell me its not covered 'because its a trim part' FFS they could have said that over the phone!! argh!
I had EXACTLY that from Brindleys (cannock) whilst still under Network Q cover!
I argued that as it was misted up so badly that you could not see the side lights and barely see the indicators it was an instant MOT falure i/e not fit for purpose, they still refused saying anyway the car did'nt need an MOT for another 18 months...
A quick call to trading standards and Thorney (thanks again John ) confirmed I was in the right and suddenly when trading standards said they would take it up if I did not get it resolved that day, an offer of a replacement 'as a gesture of goodwill' was made...
and they still could not fit it straight when it arrived, I had to strip it down and do it properly when I got home
Oh how I laughed when I got the letter from them asking me if I wanted to extend the warentee
Posted 29 December 2015 - 10:33 AM
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