28 replies to this topic

[turbobob]

I've just booked a service and MOT at Pentagon Derby. It's booked in for 11th Jan. The 7th service, MOT and emissions pack (engine flush and some other stuff) for £221. I will let you know how it gets on. I'm a little dubious about using them, as not too many positive posts about them. However there are a couple of people who have used them and been happy with them. And their service centre manager has a VXR so that's got to be a good thing

[Zoobeef]

Just when you drop it off go round with the service manager or someone to check any nicks or scratches on your car. It covers both of you then because if any appear you both know its from their garage

[Yellow_or_black?]

Certainly Motorbodies fill in a sheet highlighting any existing damage (inside and out) when you check your car in. I thought this was a great idea, and I wish all garages did it. I always plan to ask someone to walk round the car with me, wherever I take it, but in reality - I always feel difficult implementing it (it implies you don't trust them), so never do

[turbobob]

Just when you drop it off go round with the service manager or someone to check any nicks or scratches on your car. It covers both of you then because if any appear you both know its from their garage

Good idea. Thanks

Although I have used them to change a tensioner pulley, and all was fine.

Edited by turbobob, 04 January 2010 - 11:02 AM.

[Zoobeef]

It is a big shame more garages dont just offer it. If i ever get around to getting my own garage i'd be doing that to cover my own back.

[Yellow_or_black?]

Withouth forms, it usually comes down to your word against the garage's though, if something does go wrong - even if you did ask someone to walk around the car with you beforehand. So perhaps forms bring a garage more liability vs no forms Either way, it gave me piece of mind

[Zoobeef]

Withouth forms, it usually comes down to your word against the garage's though, if something does go wrong - even if you did ask someone to walk around the car with you beforehand. So perhaps forms bring a garage more liability vs no forms

Either way, it gave me piece of mind

All you would need is a form with the line drawing of a car on like insurances do for damage. Note the damage then photocopy it for the customer. Piece of mind for the customer and a kick up the butt to the mechanic to be careful.

Although it's not the nicest feeling pointing out all the car blemishes to a total stranger

My cars perfect to me

[VXT Tim]

Hopefully things haven't gone downhill, my MOT and service are due in the next month or so.

[Duncan VXR]

You will be fine Tim

[Tail-end Charlie]

I've just booked a service and MOT at Pentagon Derby. It's booked in for 11th Jan. The 7th service, MOT and emissions pack (engine flush and some other stuff) for £221. I will let you know how it gets on.

I'm a little dubious about using them, as not too many positive posts about them. However there are a couple of people who have used them and been happy with them. And their service centre manager has a VXR so that's got to be a good thing

They did my coolant header tank replacement and I can have no complaints Bob.

Obviously Pentagon is a bit industrial, but it is just one fella who does all the VX's for them (which is why you can't get it on weekends) so he knows what he's on about.

[turbobob]

I've just booked a service and MOT at Pentagon Derby. It's booked in for 11th Jan. The 7th service, MOT and emissions pack (engine flush and some other stuff) for £221. I will let you know how it gets on.

I'm a little dubious about using them, as not too many positive posts about them. However there are a couple of people who have used them and been happy with them. And their service centre manager has a VXR so that's got to be a good thing

They did my coolant header tank replacement and I can have no complaints Bob.

Obviously Pentagon is a bit industrial, but it is just one fella who does all the VX's for them (which is why you can't get it on weekends) so he knows what he's on about.

Yeah I believe his name is Martin. He is the one who did my tensioner replacement and I was happy with that. Hopefully I'll get to speak to him before I leave them with the car.

And you got someone to do your header tank? I bought the tank there but changed it myself.

[Tail-end Charlie]

And you got someone to do your header tank? I bought the tank there but changed it myself.

Car is under warranty so it didn't cost me anything. Thought I may as well have it done as do it myself.

[VXT Tim]

They did mine under warranty as well. It looks like it needs doing again now, no big deal but the car has only done several thousand miles since having the new one fitted and the car lives in a garage.

[turbobob]

They did mine under warranty as well.

It looks like it needs doing again now, no big deal but the car has only done several thousand miles since having the new one fitted and the car lives in a garage.

Don't tell me the frost cracked it

[VXT Tim]

Garage is heated (don't tell The missus)

[turbobob]

Garage is heated (don't tell The missus)

I'll not tell her, if you don't tell mine that I've turned the thermostat up in my house

I don't have a garage. I've only got a car cover for mine

[turbobob]

Due to the weather, I've postponed my service until the weather clears. I'll add though that I've called them about 3 times in the last 3 weeks, and each time the person I spoke to in the service department has been friendly and helpful. Each time I called them about 6-9 months ago, they were pretty miserable. So its a for current telephone manner

[adH]

Keep us up to date when you manage to get the service carried out - I'm interested to find the best place place for servicing around the Derby area. Cheers

[turbobob]

Keep us up to date when you manage to get the service carried out - I'm interested to find the best place place for servicing around the Derby area.

Cheers

Will do. I think Tim uses them for servicing, and he's happy with them. I have used them for some work, and was happy with the work done, just a bit dubious about their attitude on the service desk.

[adH]

Keep us up to date when you manage to get the service carried out - I'm interested to find the best place place for servicing around the Derby area.

Cheers

Will do. I think Tim uses them for servicing, and he's happy with them. I have used them for some work, and was happy with the work done, just a bit dubious about their attitude on the service desk.

That's good to know. It is kind reassuring to know that they only use one guy to do the VXs - in theory he should know how to treat them by now!

How do they do price wise?

Cheers