Dealers - Any Good?
Posted 28 March 2003 - 12:51 PM
Posted 28 March 2003 - 01:02 PM
Posted 28 March 2003 - 01:07 PM
Posted 28 March 2003 - 02:29 PM
Posted 28 March 2003 - 02:34 PM
Posted 28 March 2003 - 03:05 PM
Posted 28 March 2003 - 05:07 PM
Posted 29 March 2003 - 10:52 AM
Posted 29 March 2003 - 02:06 PM
To be fair to Vauxhall, the VX220 is built by Lotus. Perhaps I'm in the minority but I think it's actually put together pretty well. Most of the washers/shims you've heard about are there to allow adjustment of the suspension geometry (camber & castor). The clams may need the odd washer to align them correctly, but I'd be surprised if any hand-built cars don't need these... Zondas and Maclaren F1s included
I do seriously question myself when I am considering buying a VX220. I have seen comments about poor built quailty, failing components etc. Accept that the car is for the enthusiast and you have to accept some problems. But spending Â£26000 you expect the car to be of an acceptable build quality and not fall apart. I am concerned when I see comments about bits being added and extra washers used to make things line up. I know it's hand built... etc etc.
Posted 29 March 2003 - 03:18 PM
Posted 31 March 2003 - 06:11 PM
Posted 01 April 2003 - 06:22 AM
I can second this. Tony's been more than helpful with a couple of niggles I had. And it does make a huge difference if the guys at the dealerships are enthusiastic about the car - which Tony most certainly is. Even let me loose in his new turbo demonstrator in the full knowledge that I'm not in a position to change cars.
I bought by VX in early Jan from Lance Owen in Weybridge , after having test driven it on a sunny day when there was snow ont he ground, great funw tiht the roof off. Tony Rios was very helpful and knowledgable about the car, seems a real enthusiast.
So, come on Tony - let's have a Lance Owen banner on the dealers page
Posted 01 April 2003 - 06:59 AM
Yeah, I'd like to get a few more
So, come on Tony - let's have a Lance Owen banner on the dealers page
Posted 01 April 2003 - 10:57 AM
Steve Thompson Cars - Lichfield
Bought the car from them, friendly helpful sales guys. Only recently won the VX franchise, and still enthusiastic - I'm sure I could convince them to put a banner up on here.
Service guys are a great help, doing all they can to sort out the steering pull at the moment - and they gave me a Vectra as a courtesy car, covered on their insurance for no cost.
Lookers Vauxhall - Aston
Rang up to book my VX in for the same problem here, and the service receptionist said 'Is that an Astra?' I said no, she said 'well is it a Vectra or a Corsa then?'......Couldn't perform a full geometry check, and only managed to check the front toe.
I dont understand how a delaer that has won the VX franchise has done so, without having full geometry alignment kit, as is needed for the VX.
Arriva - Leamington Spa
Helpful chaps. Service guy (Mani) was extremely helpful and treated me like a human being.. Reset the geometry on the car, but the car still pulled. This said, they still recognised the fact that it pulled, and didnt try to fob me off with the old 'its the road camber sir, they all do that' line...
Car should be back tomorrow hopefully, with new dampers, and a new drivers speaker..... timed it perfectly - pissing it down today...
Posted 11 April 2003 - 10:39 PM
Posted 12 April 2003 - 02:24 PM
Posted 13 April 2003 - 07:44 PM
Apologies if this is wrong but it is my first time in one of these groups. I have a VX, the first one in Scotland I was told when I got it in March 2001, I had sold my Vectra Supertouring in December previously after being told delivery of the car was imminent. Dealer supplied me with a Corsa to tide me over until car arrived.
Car was delivered without the gearbox filler plug and so gearbox oil ended up on rear window, that is how I noticed it, and a mark on the windscreen surround. Car was collected by breakdown service, repaired apart from the windscreen, and delivered back by salesman.
Within two weeks car had excessive stonechips on the front and was resprayed under warranty, also under warranty has had a new door windscreen rubber seal, sidelight switch [would not switch off when delivered to the dealer for the airbag recall and windscreen and surround finally getting replaced in Jan 2003], indicator stalk, new "transmission tunnel" covering due to the drivers seatbelt buckle rubbing against it, this is being put down to a design fault and are not prepared to replace it again [in the hands of Lotus I am told], latest thing is a new fabric roof due to the front tension cable snapping, where it had rusted through because of the water leaks that the dealership could not cure. Finally I had to get two new rear tyres last June, at 8,900 miles when the offside developed serious bulges on the inner wall, I am still waiting on the report from Bridgestone about the faults. The car has just been in for its second service at a cost of Â£28 [I supplied my own oil] and the dealership said they have taken off the refund they got from Bridgestone but I am not sure how much as it is not specified on the invoice. I don't know if this is typical of the car or this type of car as it is my first experience of one but I have had Vauxhalls since a Chevette in '79 through another Chevette, Astra Mk1, Cavalier SRi Mk 2 & 3, Calibra 16v, Frontera and the Vectra.
The Dealership, Ian Grieve Stirling, is a kind of hit or miss amd may well lose my custom when the car is eventually put right, from being charged for tyre disposal, when I took one of the old tyres away with me and the other went to Bridgestone, and just recently being charged at the last service for Flame Red touch-up paint for the car and my car is Calypso Red.
It may sound like a lot of trouble but when the sun is shining and I get the chance to get the roof off..................
Anyone else with trouble with their seatbelt buckles too?
< me @ the dealership
Posted 14 April 2003 - 07:51 AM
Guest_Adrenaline Junkie (Guest)
Posted 14 April 2003 - 08:42 AM
Posted 14 April 2003 - 09:26 AM
Yea, Wayne told me about that the other day. Very true - He is very confident that the product is great, the price is right and he certainly knows and loves Vx's. Plus they have 2 VX specialist mechanics to ensure they deliver the goods. Before i went to Crownhill, I asked about servicing costs at another dealer and the service reception hadnt a clue - "Dont think we have ever had one in mate" was his reply. Whereas the Crownhill service receptionist knew the servicing schedule and prices off the top of her head!! Its little things like this hat gives you that warm feeling
Also before taking receipt of the car the mechanic discovered a very small defect during the PDI. A small aluminium housing within the cooling system had a manufacturing defect and would slightly leak when the car was at full temperature. I mean it was a dribble...
many people say its more niggles than faults(sorry to here about your problems Ian)- its not a merc and its certainly NOT trying to be But i have brought a 51 plate from him and cant wait to pick it up. I am pretty certain that the delivery and post sales will be spot on too.
Keep it up Wayne and crew!
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